During the tenure of the CUI/TRIP project, and in-service of a hybrid agile-waterfall hybrid process, my team traveled to Orlando up to two (sometimes three) times per month. Together with clients, we solutioned side-by-side during two day workshops at WVO HQ where we’d come prepared to present both UX and Creative for that sprint.
Day 1 of our workshops were our UX days, presenting wireframes designed over the course of the prior two weeks. We’d engage in a full-day workshop, interrogating the work with a room packed with 15-20 people (5 consisting of myself and the Rokkan team) with representation across WVO’s business groups: marketing, operations, IT/dev, customer service, et al. At the close of the day 1, we’d have stacks of notes for feedback to bring back to our hotel to prepare for day 2.
Evenings on Day 1 could be grueling, UX and UI team members would collaborate to incorporate feedback for our creative presentations bright and early the next morning. Our Creative Director, Brian Barenio, on various trips could easily be up into the wee hours completing and polishing our finished work for presentation on Day 2.
